Our client is the world’s leading producer of Niobium, a chemical element/mineral resource that primarily improves the strength of steel and has many different applications. The nature of their business involves the extraction, processing, manufacturing, and marketing of this chemical element, developing and providing technology for each application and final product. The task is to add value to the supply chain where the element is used. This element is widely used in structures for buildings, bridges and façades, structures of automotive bodies and in superconducting magnets of MRI scanners and hot parts of aeronautic engines, to name but a few examples. They work closely with a variety of industries involved in steel production, welding, nuclear, and electronics, and dedicate their special attention to their customers, wherever they may be globally.

Due to expansion within Asia, they are seeking an Inside Sales Analyst to focus on back-office sales administration, analysis and to provide support for the commercial team. This role is a fit for someone experienced in analysis and with expertise in excel files, power point presentations and familiar with SAP systems. For this position it is desirable to have experience in commercial planning and back-office activities and a personality that can work with a variety of different stakeholders while fostering teamwork.



  • Execute with a final supervision of the general manager the Price Adjustment (applicable to our partners in Japan and China).
  • Track the Sales Orders to our partners and guarantee that the entire process will happen in accordance with the S&OP agreements (delivery, inventory, forecast and invoicing to the final customers).
  • Execute the forecast analysis to support the commercial team (ensuring the deadlines of updates and bringing analysis to assist the commercial team).
  • Lead and provide analysis to the GMs and commercial team for the budget process and consolidate the upload of information in SAP and in the official spreadsheet provided by the Market intelligence department.
  • Prepare the material for the commercial teamwork on the competition information and do the consolidation and upload of the information.
  • Operate the spreadsheet developed by Pricing department to Modeling / Do a price simulation for different scenarios (and the impact in volume and average price)
  • Execute, with the forecast information, the customer credit analysis to anticipate delivery problems (which can occur if the customer does not anticipate payment, or the commercial does not obtain a credit limit or payment terms reviewed and approved by the financial area).
  • Do the assessment to customers and/or partners to identify opportunities (mill configuration, segmentation, grades, capillarity of contacts).
  • Execute analysis to sponsor the portfolio review process (SKU) – working together with the logistics team.
  • Update and do analysis for the KPIs of the office (individual and team KPIs).
  • Consolidate information on contracts/commercial agreements with customers in the region in a standardized way (Price, Payment Terms, Volume forecasted; Incoterm, Product specification align with each customer).
  • Analyze and monitor the achievement of contracts/commercial agreements.
  • Be the focal point to connect commercial improvements or solving commercial issues to teams in HQ via Commercial Planning department.
  • Be the focal point to support and ensure that all departments in the offices have clear and well-defined work instructions and procedures.
  • Be the SAP S/4 Hana project focal point to connect with the HQ team.
  • Prepare presentations (ppts) and supporting material for promotional commercial activities.
  • Establish the connection with the market intelligence department to create the draft strategy to explore new markets.
  • Build relationships across the organization. 


Desired Qualifications and Experience 

  • More than 5 years of experience in Inside Sales or back-office sales administration
  • Excellent levels of customer service experience within international marketplaces
  • Previous usage of SAP
  • Exceptional interpersonal and relationship building skills.
  • Driven to succeed and renowned for strategic business thinking and solution-focused approach.
  • Highly numerate and able to conduct analysis and cate forecasts.
  • Excellent communication, interpersonal and presentation skills
  • Ability to write clear and objective reports and business correspondences.
  • Ability to effectively support, present information and respond to requests from managers, colleagues, partners, representatives, and customers.
  • Good problem solving and analytical skills to be able to define problems, collect data, establish facts, and draw valid conclusions.
  • High level of computer literacy in MS Office – Word, Excel, and PowerPoint. 


Personal Attributes: 

  • Team player
  • Diplomatic
  • Honest, open, and direct
  • Good communicator
  • Self-motivated 



  • Bachelor’s degree in administration, Business, Economics
  • Proficient Microsoft Office (Excel, PowerPoint, Word)
  • Knowledge in SAP
  • Advanced problem-solving skills.
  • Proficient verbal and written communication skills
  • Fluency in English and Mandarin

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