A leading financial institution in Malaysia is embarking upon their strategic transformation plan, a program management team has been set up to manage this transition and they seek a seasoned and experienced executive to lead the execution of the process.
The incumbent will lead and be accountable for the Business Transformation process, Change Management across the institution and will also lead the Human Performance sub-teams to shape and support the program.
• Understand the context of change, and define the requirements to manage a successful change program. This includes leadership and governance, and stakeholders’ acceptance and communications, and performance support
• Prepare organizational assessment materials to assess capacity to change, leadership capability, training and performance support capabilities, and other elements affecting the organization’s ability to effectively manage a change program.
• Provide guidance in the development of orientation, training, performance support, and communication assets necessary for the change and leadership initiatives.
• Manage progress of all Change Management sub-teams to ensure objectives are delivered on time and within budget. Understand and meet the expectations of Division Heads.
• Review and recommend resolutions/actions to project matters such as contingency plans, scope changes and issues.
• Serve as the point of contact for the Division Head and Change Management sub-teams.
• Serve as a strong bridge between Team Leads and the various other Team Leads in Technology/Systems and Change Management.
• Advise Stream Heads and Program Manager on a variety of personnel and human resource issues, as well as hands-on management of the function.
• Together with the Program Manager and Division Heads, analyze and identify skills gaps in the program/project teams.
• Make recommendations as to whether these skill gaps should be filled by development and training of existing staff or by external recruitment
• Coordinate activities with other Program Heads/Leads (Technology/Systems, Change Management, SCO).
• Contain and resolve issues within and between the business process sub-teams that do not require Stream Head or Program Manager’s attention. Escalate issues to next level- Division Head - as and when necessary.
• Monitor and manage project risks and develop appropriate mitigation actions.
• Monitor and manage sub-teams morale and productivity.
All Locations
Please send resume in word format to:-
dermot.ohara@consultgroup.net
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